All Draycir

KBA-00-00-001 - Contacting Draycir Support
For End Users If you have any issues with Draycir software, please contact your Draycir Business Partner in the first instance. For Draycir Business Partn...
Fri, 5 Nov, 2021 at 5:03 PM
KBA-00-00-003 - Modifying the Windows Registry
Introduction Many of the solutions proposed in the Draycir Knowledge Base and by Draycir support require making changes to the Windows registry. As the Win...
Tue, 11 Apr, 2017 at 3:29 PM
KBA-00-00-004 - How to take backup of a SQL database
Introduction This article will show you how to take a SQL Database backup, of which the support team may need from time to time to investigate issues withi...
Thu, 8 Feb, 2018 at 4:49 PM
KBA-00-00-005 - Sage 200 Seasonal Enhancement Compatibility
Introduction Since 2017 Sage 200 has been marketed as Sage 200c with updates labelled by a season and year. Solution Please see the matrix below for the ...
Fri, 27 Sep, 2019 at 9:03 AM
KBA-00-00-006 - Establishing the version of your Draycir products
Spindle Document Distribution Standalone: SDD Tools > Help > About     Spindle Document Management Client : SDD Tools > Help > About (a...
Fri, 16 Aug, 2019 at 11:07 AM
KBA-00-00-009 - Using Draycir Software when working from home
Introduction We are aware that many users who typically work in the office will need to work from home in the immediate future. To ensure that you can stil...
Fri, 20 Mar, 2020 at 3:27 PM
SPIR - Licence expiring issue
Licences should automatically renew however it is showing as it will be expiring:  Resolution On the server go to the following location: C:\...
Tue, 4 Aug, 2020 at 2:33 PM
KBA-01-01-016 - Unattended Mode Installation (v9.2 and later)
Install guide for SDD v9.2
Mon, 6 Sep, 2021 at 2:15 PM
KBA-00-00-010 - Troubleshooting Installation
Introduction Should you encounter any errors during the installation of any Draycir software, you can set the installers to create log files to assist with...
Fri, 7 Jan, 2022 at 10:45 AM
KBA-00-00-011 - An Error Occurred While Processing Your Request when accessing Draycir Accounts
Introduction When accessing Draycir Accounts for Spindle Purchase Invoice Recognition, Spindle Approvals or Credit Hound Cloud you may see the following me...
Wed, 26 Apr, 2023 at 12:18 PM