03 Troubleshooting

KBA-14-03-001 - About The Custom Host ID
Introduction Draycir PayThem v2 makes use of a Transaction Custom Host ID. which uniquely identifies a payment request. It is in the format of  Cus...
Fri, 22 Mar, 2024 at 12:03 PM
KBA-14-03-002 - Invoice could not be found in PayThem
Introduction When processing Statements, Credit Control Letters or similar, you may encounter the following error message and the PayThem button is not pro...
Wed, 23 Oct, 2024 at 5:38 PM