Introduction

When setting up SMTP for Spindle Self Serve, there may be issues with authentication when testing.

An SMTP relay such as Mailjet can be used with the mailbox to enable the use of the mailbox with Spindle Self Serve.

Setting up Mailjet

The customer will need to first create a Mailjet account. This can be done via https://app.mailjet.com/signup and checking for verification emails after completing the sign up page.

Once the account is verified the user will need to log into the account (https://app.mailjet.com/signin).

From the dashboard, open the menu at the top right ant navigate to account settings:

On the account page, in the Senders and Domains options, select 'Add a domain or sender address':

Navigate to the 'Sender Addresses' section, and select 'Add a sender address':

In the window that appears, input a name for the Label and the email address to be used. The 'Both / I don't know' radio button can be selected, then click Add:

A confirmation email will be sent to the email address used, asking for confirmation that you want to use this mailbox to send emails via Mailjey. This must be confirmed in order to proceed.

Navigate to the Accounts Settings again, and under Senders and Domains, select 'SMTP and SEND API settings':

In this page, there will be the credentials and the Mailjet configuration settings. Please note the values of the API Key and Secret Key using the 'See all API Credentials' button.

Applying the Mailjet config to Spindle Self Serve

Log into the Spindle Self Serve portal as an administrator user, and navigate to Settings > Advanced:

In the 'Email Settings' section, the below details can be input for each section:

Host: in-v3.mailjet.com

Port: 587

Reply Email: The sender address specified in Mailjet

Username: The Mailjet API key

Password: The Mailjet secret key

After inputting the details, click 'Save and Send Test Email'.

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