Introduction

You may encounter issues with file locks on the Spindle Document Capture log files if features such as Windows Folder Redirection is configured for the user's Documents folder.

Before proceeding, please be aware this is not viable in a remote desktop or other shared environment for the client logs. Do not follow these steps in an RDS.

Applies To

Spindle Document Management

Process

The file path for the Spindle Document Capture logs can be changed in the registry if there are any issues with the default log folder.

This Registry Key is not present by default and will need to be manually added.

Please note: If this is applied to terminal server or another shared environment, this will cause log file conflicts if more than one user is using SDC at a time, as it will attempt to write to log files which are already being written to.

Client

By default, the log file path is C:\Users\{UserName}\Documents\My Draycir Logs\Spindle Document Capture

Registry key to override

Folder : [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Draycir\Spindle Document Capture\Client]
Key : Log File Path
Type : String
Example of Value : C:\ProgramData\Draycir\Spindle Document Capture\Logs

Application Server

By default, the log file path is C:\ProgramData\Draycir\Spindle Document Capture\Server\Logs

The Server Adminitration log file Admin tool log is located by default in C:\Users\{UserName}\Documents\My Draycir Logs\Spindle Document Capture

Registry key to override

Folder : [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Draycir\Spindle Document Capture\Server]
Key : Log File Path
Type : String 

Example of Value : C:\ProgramData\Draycir\Spindle Document Capture\Logs

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