In certain instances Credit Hound will display a red cross across the Accounts list in the Accounts window. In addition you may see The error "Object reference not set to an instance of an object"


Versions Applicable

Credit Hound 4

Credit Hound 5


To resolve this we will need to rebuild the cached 

You will need to navigate to the following path on the local machine

C:\Users\useraccount\AppData\Local\IsolatedStorage\1kqr1jnp.w5n\yvbrgnjk.kng\Publisher.oxwwbe4e3p10kuuk1ztfhlqcrymkjpho\AssemFiles\Infragistics Layouts\

As shown below you will have the companies listed below

You will need to Zip up the files which are present (shown below)


Proceed to close Credit Hound, Re-open the application and open up the Account List. 

The accounts list now should be present.