Introduction

In certain instances Credit Hound will display a red cross across the Accounts list in the Accounts window. In addition you may see The error "Object reference not set to an instance of an object"


cid:image001.png@01D31CFB.E6785090

Versions Applicable

Credit Hound 4

Credit Hound 5

Resolution

To resolve this we will need to rebuild the cached 


You will need to navigate to the following path on the local machine

C:\Users\useraccount\AppData\Local\IsolatedStorage\1kqr1jnp.w5n\yvbrgnjk.kng\Publisher.oxwwbe4e3p10kuuk1ztfhlqcrymkjpho\AssemFiles\Infragistics Layouts\

As shown below you will have the companies listed below




You will need to Zip up the files which are present (shown below)




image



Proceed to close Credit Hound, Re-open the application and open up the Account List. 



The accounts list now should be present.