Introduction

When setting up S3 initially there maybe a possibility whereby a user may lock an account out with 3 failed attempts. When there is no Admin account setup there is no way to access to the console.You will need to run a script to reset account roles. 

Resolution

Please take a backup of the S3 Database before attempting to run the script

Update  dbo.[user]
Set   UserStatusID = 2,
   LoginAttempts = 0

Run the following script on the S3 Database

This will let you re-access the account which has been blocked