Introduction
The “Idle Timeout” to whatever the you require, it is measured in minutes i.e. 12 hours = 720 minutes. What you need to consider is that the setting is global, so whatever it is set on the Wallboard is going to be the same on your PC also.
Resolution
>Go to IIS
>Open Application Pools
>Select the Draycir.SSS Application Pool
>Right click
>Select Advanced Settings
>Select the Idle Time-out option and amend the setting to the required time, in minutes
>Click OK
>Right click, Stop the App Pool
>Right click, Start the App Pool
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