KBA-01-02-031 - Selecting the Correct Email Connector

Modified on Thu, 8 Feb, 2024 at 2:28 PM

Introduction

Spindle Professional and Spindle Document Distribution are shipped with a number of email connectors allowing communication through most email solutions

Applies to

Spindle Professional 2009
Spindle Professional 2012
Spindle Professional 6.x
Spindle Document Distribution v7.x
Spindle Document Distribution v8.x
Spindle Document Distribution v9.x
Spindle Document Distribution v10.x
Credit Hound Express for Sage 50

Connector details

Connector	Requires email client	Outgoing mails in sent items	Request read receipt	Send HTML email	Set Message importance	Mails held in drafts folder	Override default sender	Notes
David 6/XL	✔	✔	✔	✔	✔	✔	✔
Legacy Outlook 2000-2016	✔	✔	✔	✔	✔	✔	✘	Required if Outlook is 64-bit
Lotus Notes	✔	✔	✔ *	✔	✔	✔	✘	Lotus Notes v7 and v8, v9 in SDM v7.04.2 and later. *Read receipts only if recipient also uses Lotus Notes
MAPI	✔	✔	✘	✘	✔	✔	✘	Uses default Windows email client
Microsoft Exchange (Spindle Professional v6 and later only)	✘	✔	✔	✔	✔	✔	✔	Supports Exchange on-premise and Online (Office 365)
Outlook 2000-2016	✔	✔	✔	✔	✔	✔	✔	'default' connector
SMTP v1	✘	✘	✔	✔	✔	✘	✘	Use for Gmail (Spindle Document Distribution up to v8.15), Hotmail etc, unless an email client is configured on the workstation (Up to Spindle Document Distribution 9.0)
SMTP v2	✘	✘	✔	✔	✔	✘	✘	Spindle Document Distribution v9.1 and later
Gmail	✘	✘	✔	✔	✔	✘	✘	Spindle Document Distribution v8.15 and later

Credit Hound Express for Sage 50

Credit Hound Express for Sage 50 includes a special version of Spindle Professional that includes the following connectors

Connector	Requires email client	Outgoing mails in sent items	Request read receipt	Send HTML email	Set Message importance	Mails held in drafts folder	Override default sender	Notes
Legacy Outlook 2000-2016	✔	✔	✔	✔	✔	✔	✘	Required if Outlook is 64-bit - see KBA-06-02-008 - Using 64-bit versions of Outlook
Outlook 2000-2016	✔	✔	✔	✔	✔	✔	✔	'default' connector
SMTP	✘	✘	✔	✔	✔	✘	✘	Use for Gmail, Hotmail etc, unless an Outlook client is configured on the workstation

Knowledge Base Article Details

Related Product	Spindle Professional, Spindle Document Distribution
Ref Number	KBA-01-02-031
Document Date	17/05/2019
Original Author	Vince Hodgson
Document Version	v1.3
Last updated	08/02/2024
Update Author	Vince Hodgson