03 Troubleshooting - Credit Hound Cloud

KBA-07-03-01 - Resolve Sync Issues (On Premise Based Accounting Software)
On-Premise based accounting systems use the Credit Hound Connector Agent. These accounting systems include: Sage 50 US/Canada Sage 100 Sage 200 Credi...
Thu, 23 Mar, 2023 at 10:59 AM
KBA-07-03-02 - Resolve Sync Issues (Cloud Based Accounting Software)
Refresh Login Credentials If you recently changed your login credentials, you will also need to update these in Credit Hound. You can visit the Company Set...
Thu, 23 Mar, 2023 at 11:01 AM
KBA-07-03-03 - Sync Problems Following a Sage 50 US upgrade
When upgrading your Sage 50 US system, sometimes the Access From Outside Sage 50 Peachtree password gets reset to the option ‘None’. If this happens, Credit...
Thu, 23 Mar, 2023 at 11:02 AM
KBA-07-03-04 - No Invoice Details in Manual Emails
When sending a manual email through Credit Hound Cloud it may be noticed that no invoice details are being pulled through, and so the table does not appear ...
Thu, 14 Sep, 2023 at 3:28 PM