KBA-07-03-03 - Sync Problems Following a Sage 50 US upgrade

Modified on Thu, 23 Mar, 2023 at 11:02 AM

When upgrading your Sage 50 US system, sometimes the Access From Outside Sage 50 Peachtree password gets reset to the option ‘None’. If this happens, Credit Hound will be unable to communicate with the Sage 50 US data.

  • To resolve this, please select the option to the ‘With the following information’ and ensure a suitable password is set US

Password Change

If you do change the password after the upgrade, ensure you update this password in the Credit Hound connector

  • Once in, go to Accounting Connectors and select your company
  • Click Edit
  • Under Accounting System Settings, update the password and click Test Connection followed by OK.

See the help section, Configure Sage 50cloud Accounting, for further details.

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