KBA-02-03-007 - Error 27502 could not connect to Microsoft SQL Server.

Modified on Wed, 18 Jan, 2017 at 5:24 PM

Introduction

Not being able to reinstall SDC after its been uninstalled for reason x


Versions Applicable

  • Spindle Document Capture v1.20 and newer

Resolution

1. Renamed the Databaseconfiguration.xml file was renamed found in the C:\ProgramData\Draycir\Spindle Document Capture\Server\Data.

2. SDC was installed once again.
3. A new Databaseconfiguration.xml was created in the C:\ProgramData\Draycir\Spindle Document Capture\Server\Data directory and SDC installed successfully.


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