Applies to 

• Credit Hound v3.27+
• Credit Hound v4
• Credit Hound v5
• Credit Hound v6

Method

By default Credit Hound stores its log files in the user's Documents folder, in a subfolder named "My Draycir Logs\Credit Hound". This allows Draycir support to investigate any issues that may arise with Credit Hound and/or Credit Hound Manager. 

However this can cause issues in certain circumstances, such as where the user folders are redirected to a server, so the output destination can be amended by updating the registry keys below for each user in turn.

As an additional troubleshooting measure, overwriting of the log files can be disabled by enabling unique log files in this same registry location:

Credit Hound v3.27 - v5.21

[HKEY_CURRENT_USER\Software\Draycir\Credit Hound\Diagnostics]
"Log File Location"="%HOMEPATH%\\AppData\\Local\\Draycir\\Credit Hound\\Logs"
"Create Unique Log Files"=dword:00000001

Credit Hound v6.x

[HKEY_CURRENT_USER\Software\Draycir\Credit Hound\Client\Diagnostics]
"Log File Location"="%HOMEPATH%\\AppData\\Local\\Draycir\\Credit Hound\\Logs"
"Create Unique Log Files"=dword:00000001

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