Introduction

Credit Hound Professional is typically installed by running the installer executables manually. However, this may be impractical for some larger sites if the number of installs is significant. In these cases, the Credit Hound Professional Client can be deployed using software such as Marimba by BMC or SCCM from Microsoft.

NOTE: The Credit Hound Professional Server application must still be installed and configured manually.

Method

Deployment systems typically require a single command to be run on the destination PC. As supplied, the exe files available in the Partner Portal will not install if run without modification. Instead we need to extract the MS Installer file (.msi) and call this file from the command msiexec.

Extracting the MSI file

  • Open a command prompt as Administrator
  • Navigate to the folder containing the installer executable
  • Run the following command: CreditHoundClient.exe/s /x /b"C:\Log" /v"/qn" (pay particular attention to the double quotes)

This process only needs to be done once to provide us with the MSI file.

Deploying the MSI

The deployment software will typically require a command line to run, and the MSI to use. It will copy the MSI to the user's PC and then run the command on it.

The command we need is the following:

msiexec /i CreditHoundClient.msi /l*v log\CHClient.log /qn INSTALLDIR="C:\Program Files (x86)\Draycir\Credit Hound\Client" CHSHAREDDIR="\\Server\Path\To\Shared\FolderDraycir" WEBAPI_HOSTNAME="ServerName" WEBAPI_PORTNUMBER="34271" WEBUI_HOSTNAME="ServerName" WEBUI_PORTNUMBER="34273"

We need to amend the path under CHSHAREDDIR to the correct shared folder location, and add the Credit Hound server name as the WEBAPI_HOSTNAME and the WEBUI_HOSTNAME.

Pre-requisites

Although the installer will detect any required additional components (for example, dot net frameworks, Visual C++ Redistributables etc.) and will initiate a download of any missing items, in certain cases the download may fail. 

In these cases it is better to ensure that the dependencies are in place on the target machine before deploying the installer.

Credit Hound Client has the following dependencies:

  • MS dotnet framework v4.5.2+
  • MS Visual C++ Redistributable 2013 (x86)

Knowledge Base Article Details

Related ProductCredit Hound Professional
Ref NumberKBA-03-01-013
Document Date15/02/2024
Original AuthorVince Hodgson
Document Versionv1.2
Last updated 15/02/2024
Update Author Vince Hodgson