Introduction
In some instances when a ungraceful install of Spindle Document Management when an installation has not correctly installed there maybe Registry keys which remain. The outcome will be any upgrade that takes place will error out
Applies to
v7.01 and v7.02, V7.04.
Issue
During installation of Spindle Document Distribution on Windows Server 2012 or Server 2012 R2, you may see the following error,
The error is caused by Spindle or SDM registry keys still being present on the server or the local machine
Resolution
Recommend using the following tool to remove all traces of the previous install before re-installing SDM
Related Product |
SDM |
Ref Number |
KBA-05-03-005 |
Document Date |
01-02-2018 |
Original Author |
Vijay Mistry |
Document Version |
v1.0 |
Last updated |
01-02-2018 |
Update Author |
Vijay Mistry |