Introduction

Spindle Purchase Invoice Recognition has functionality that allows a User to send invoices for recognition by forwarding the received email plus invoice attachment to a dedicated email address.

The user then receives a notification to tell them the invoice was sent for recognition successfully.

This default option can be disabled so that the User only receives a notification if the invoice has been sent unsuccessfully for recognition. 

It is recommended that the successful emails are disabled after a short period of initial usage, once the users are confident that the email import process works.

Reason

To ensure the user does not become complacent in ignoring the successful emails and pays attention to the unsuccessful emails. 

Applies to:

Spindle Document Recognition SA and Spindle Document Management SA 

Process

To disable the setting:

Open Spindle Document Management SA:

In the Spindle Document Management SA Tool select Recognition towards the bottom of the window :

In the Spindle Document Recognition SA Tool select System Configuration :

Go to the Email Settings tab:

Amend the Email Notification Radio button from No to Yes:

Then click OK

You will be prompted to restart the services, click Yes:

And will be notified when the Services have re-started successfully:

Click OK

Then click the X to close the window:

Spindle Document Recognition SA and Spindle Document Management SA can now both be closed.