Draycir Support

01 Installation 5

• KBA-11-01-001 - SPIR Requirements
• KBA-11-01-003 - Upgrading SDM with SPIR (Xtract4 to 5)
• KBA-11-01-002 - Upgrading SDM with SPIR during a move to a new Server (Xtract4 to 5)
• KBA-11-01-004 - Updating SDM & SPIR Test Licences with Live Licences
• KBA-11-01-005 - SPIR URLs and Ports to be Whitelisted

02 Configuration 6

• KBA-11-03-005 - How to configure SPIR to recognise all Sage company variants
• KBA-11-03-007 - Adding a Nominal Carriage
• KBA-11-02-009 - Posting into Closed/Future Periods
• KBA-11-02-010 - Documents deleted from Document Portal will be removed from Job List
• KBA-11-02-013- Automating Draycir Cloud Synchronisation Agent via Task Scheduler

View all 6

03 Troubleshooting 8

• KBA-11-03-002 - ""The selected batch is no longer available"
• KBA-11-03-003 - “Licensed number of users already logged in”
• KBA-11-03-004 - "Document stuck on Analysing/Posting/Archiving state"
• KBA-11-03-005 - Supplier Information not recognised
• KBA-11-03-006 - Line item data not recognised

View all 8