Introduction

As mentioned in KBA-01-03-003, Spindle Professional v6 defaults to generating PDFs using version 1.7 of the PDF standard. This requires Adobe Reader v9.0 or later to be opened. Users running Mac OSX v10.6 or earlier and using Apple’s built-in Preview application are unable to open the PDF.

Applies to

Spindle Professional v6, Mac OSX 10.4, 10.5 and 10.6

OSX Version

Open with Apple Preview?

Adobe Reader v9 available?

Adobe Reader v10 available?

Adobe Reader v11 available?

10.4 Tiger

NO

YES (10.4.11)

NO

NO

10.5 Leopard

NO

YES

YES (10.5.8)

NO

10.6 Snow Leopard

NO

YES

YES

YES (10.6.4+)

10.7 Lion

YES

YES

YES

YES

10.8 Mountain Lion

YES

YES

YES

YES

10.9 Mavericks

YES

YES

YES

YES

10.10 Yosemite

YES

YES

YES

YES

10.11 El Capitan and later

YES

YES

YES

YES

Printing from Apple Preview

We are aware of an issue where PDFs generated by Spindle Document Distribution may not print text correctly from the Preview app in earlier releases of Mac OS X / macOS.

This has been observed in the following versions of macOS:

  • 10.7 Lion
  • 10.8 Mountain Lion
  • 10.9 Mavericks
  • 10.10 Yosemite
  • 10.11 El Capitan
  • 10.12 Sierra
  • 10.13 High Sierra
  • 10.14 Mojave

The Preview app in the following releases are not affected.

  • 10.15 Catalina
  • 11 Big Sur
  • 12 Monterey

If you encounter any issues with printing from the Apple Preview app on any of the affected operating systems above, you can use Adobe Reader to print the PDFs without issue.

Knowledge Base Article Details

Related ProductSpindle Document Management, Spindle Document Distribution, Spindle Professsional
Reference NumberKBA-01-03-036
Document Date02/05/2019
Original AuthorVince Hodgson
Document Version1.2
Last Updated 08/03/2023
Update AuthorVince Hodgson