KBA-01-03-020 - Unable to extract page number 0

Modified on Wed, 23 Nov, 2016 at 12:26 PM

Introduction

When printing to Spindle Pro Auto, an error message appears, stating that Spindle is 'Unable to extract page number 0'. This error is common when necessary permissions haven't been granted to the %temp% folder.


Versions Applicable

  • Spindle Professional 2009
  • Spindle Professional 2009 SP2
  • Spindle Professional 2012
  • Spindle Professional 6

Resolution

1. Open C:\Users\user\AppData\Local\

2. Right-click on the Temp and select Properties

3. Click on the Security tab and assign full permissions to the current user

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