Introduction

:

In some instances using Credit Hound V6 when trying to open a exported Excel file you will see the following issue:



Applies to


Credit Hound V6


Resolution


If this issue occurs, please do the following resolulation workaround steps and try to export to excel at Credit Hound again.


Workaround steps:

  • Please go to Microsoft Excel.
  • Create Blank Workbook.
  • Go to File > Options > Trust Center.
  • Click Trust Center Settings.
  • There are 3 options that are being checked.
  • Please uncheck first option “Enable Protected View for files originating from the Internet”. (You could try unchecking all 3 options if unchecking first option doesn’t work)
  • Click OK at Trust Center dialog.
  • Click OK at Excel Options dialog.


Ref link: http://www.sysprobs.com/fixed-excel-2016-2013-microsoft-excel-cannot-open-or-save-any-more-documents


Related Product
CHV6
Ref Number
KBA-03-03-018
Document Date
01-02-2018
Original Author
Vijay Mistry
Document Version
v1.0
Last updated
01-02-2018
Update Author
Vijay Mistry