Update 10/01/2023 : Starting January 2023, Microsoft are now disabling Basic Authentication with no more options to delay. See the December 2022 update linked at the end of this article for details.

IMPORTANT INFORMATION FOR USERS OF
- Spindle Document Management v7, v8.0-8.14
- Spindle Document Distribution v8.0-8.14
- Spindle Professional v6
using the MS Exchange 365 device to distribute documents via email.

As of 1st October 2022 Microsoft is progressively disabling Basic Authentication for connections to Exchange 365 (aka single-factor authentication).

If you are using Exchange 365 in any of the above versions we strongly recommend upgrading to the current release of Spindle Document Management or Spindle Document Distribution. Please contact your Draycir partner to arrange an upgrade.

Am I affected by this?
The simple test is to open Spindle Document Distribution Tools and navigate to User Settings>Email Settings
Q: Is the Default Distribution set to Exchange/Office 365?

image

If not, you are not affected.
If so, click Setup:
Q: Do you see an option to 'use Microsoft account'?

image

If so, you are not affected.

If you do not see this option you must upgrade.


Licensing
Upgrade to Spindle Document Distribution Standalone v10 from v8.x
The licence key remains unchanged

Upgrade to Spindle Document Distribution Standalone v10 from Spindle Professional v6 and earlier

Request a new licence key from licences@draycir.com

Upgrade to Spindle Document Management v10 from Spindle Document Management v7 or v8.x

Request a new subscription activation from licences@draycir.com.


Reference

Please see this post from Microsoft for details and background:

Basic Authentication Deprecation in Exchange Online – September 2022 Update - Microsoft Tech Community

Update from Microsoft 1st October 2022

Exchange Online email applications stopped signing in, or keep asking for passwords? Start here. - Microsoft Tech Community

Update from Microsoft 22nd December 2022
https://techcommunity.microsoft.com/t5/exchange-team-blog/basic-authentication-deprecation-in-exchange-online-time-s-up/ba-p/3695312

Knowledge Base Article Details

Related ProductSpindle Professional, Spindle Document Distribution
Reference NumberKBA-01-03-044
Document Date10/01/2023
Original AuthorVince Hodgson
Document Version1.0
Last Updated 10/01/2023
Update AuthorVince Hodgson
Keywords