Introduction

Since Windows 8 and Server 2012, the feature .net Framework 3.5 is not enabled by default. It is, however a requirement for Spindle Document Distribution and Spindle Document Management.

If you see any of the symptoms listed in the section below, please ensure that .net Framework 3.5 is enabled as a Windows feature.

Enable the feature

Windows 8-10 - Client OS

On Windows 10 this can be found in Control Panel>Programs & Features>Turn Windows Features On/Off:

Windows Server 2012-2019 - Server OS

On Windows Server this is added using the wizard in Server Management

Symptoms

If this feature is not installed, you will see problems with the following features:

SDC Linker

Using SDC Archives or ##SDCATTACH## will fail, and the Spindle Document Distribution Processor log file will show "Failed to initialise SDC Linker component"

Sagepay 

The Processor will fail to add a PayNow button to the documents and will advise that there is a problem with the VendorID

Spindle Document Distribution Tools

Saving data in Spindle Document Distribution Tools>Integration Manager is not possible. The user interface does not allow you to click away from the currently selected paythem Integration

References

These links lead to a third party website and Draycir is not responsible for their content

https://docs.microsoft.com/en-us/windows/win32/w8cookbook/-net-framework-4-5-is-default-and--net-framework-3-5-is-optional

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