Introduction

Credit Hound uses an external utility to connect to Microsoft Dynamics Business Central 365 (formerlly Dynamics NAV), which replicates the required tables from the cloud database into an interim database that Credit Hound can communicate with.

When an update to Business Central is released, the interim database must have its database table definitions refreshed, otherwise Credit Hound will continue to synchronise from out of date data.

Process

The process to refresh the tables is straightforward. On the server where Credit Hound Server is installed, open Credit Hound D365 BC Connector from the Start menu: 



The Administration Tool will open, select Refresh Tables:

The following window will appear:


Click Save and the process will begin:


When all rows show as Completed, the process is complete.


Next Open Credit Hound and run a Full Synchronisation:


The balances will now match.

Knowledge Base Article Details

Related ProductCredit Hound Professional
Reference Number
KBA-03-03-027
Document Date30/05/2022
Original AuthorVince Hodgson
Document Version1.0
Last Updated30/05/2022
Update AuthorVince Hodgson