Introduction
Spindle Document Capture buttons and functionality have disappeared from Sage 200. This can affect one or many users.
Versions Applicable
- Spindle Document Capture 1.5 and newer
- Spindle Document Management
Resolution
1) Go to location: C:\Users\<username>\AppData\Local\Sage\Sage200\ScriptCache
2) This folder should contain several Draycir script files and should look something like the screenshot below:
3) If this folder is empty please go to this location for a working user and copy the script files to this location.
4) Reload Sage and see if SDC buttons are present.
Related Product | Spindle Document Capture |
Ref Number | KBA-02-03-010 |
Document Date | 08/02/2018 |
Original Author | Vijay Mistry |
Document Version | v1.1 |
Last updated | 20/03/2018 |
pdate Author | Vijay Mistry |