KBA-02-03-010 - No Spindle Document Capture buttons\functionality in Sage

Modified on Tue, 10 Apr, 2018 at 10:44 AM

Introduction

Spindle Document Capture buttons and functionality have disappeared from Sage 200. This can affect one or many users.

Versions Applicable

  • Spindle Document Capture 1.5 and newer
  • Spindle Document Management

Resolution


1) Go to location: C:\Users\<username>\AppData\Local\Sage\Sage200\ScriptCache


2) This folder should contain several Draycir script files and should look something like the screenshot below:




3) If this folder is empty please go to this location for a working user and copy the script files to this location.


4) Reload Sage and see if SDC buttons are present.

Related ProductSpindle Document Capture
Ref NumberKBA-02-03-010
Document Date08/02/2018
Original AuthorVijay Mistry
Document Versionv1.1
Last updated 20/03/2018
pdate Author Vijay Mistry

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