03 Troubleshooting - Credit Hound
Introduction When opening Credit Hound, the following message may appear: 'Data Files are wrong version' Versions Applicable Credit Hou...
Fri, 17 Nov, 2017 at 12:30 PM
Problem After an upgrade from Sage 50 Accounts v23 to v24, Credit Hound Manager may not recognise that v24 is installed Cause & Symptom A required re...
Thu, 8 Feb, 2018 at 4:50 PM
Introduction The error message above can be indicative of multiple issues. This article will address the common causes for the error and the recommended re...
Thu, 24 Aug, 2023 at 4:57 PM
Introduction A permissions issue can sometime cause the following issue 1) Printing a document from "Document History" 2) Trying t...
Thu, 1 Feb, 2018 at 12:00 PM
Introduction In some instances within Credit Hound v6 the date formats displayed on the dashboard and the accounts list may differ from the computer settin...
Tue, 12 Dec, 2017 at 12:07 PM
Introduction In some instances when installing Credit Hound V6, you may get the following Error. This KBA addressed the permissions aspect of the configura...
Fri, 5 Feb, 2021 at 2:44 PM
Introduction : In some instances using Credit Hound V6 when trying to open a exported Excel file you will see the following issue: Applies to C...
Wed, 14 Aug, 2019 at 4:45 PM
Introduction Below are a few check that can be carried out when Credit Hound is not Syncing or working correctly with the InHowes generic connector. Ap...
Wed, 13 Jun, 2018 at 4:03 PM
Introduction In certain circumstances you may encounter an issue where the transaction list cannot be displayed and instead is replaced by a large red cros...
Wed, 11 Oct, 2023 at 10:55 AM
Introduction In certain circumstances you may encounter an issue where Credit Hound will only run an optimised synchronisation, which does not synchronize ...
Tue, 29 Jan, 2019 at 2:55 PM