Introduction


Unable to add a company in Credit Hound manager.

May get a “Failed to retrieve a list of companies” error message.



Versions Applicable


Credit Hound v4

Credit hound v5

Credit Hound v6

Credit Hound Express for Sage 50


Resolution


  1. Open Regedit
  2. Go to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Sage\Line 50\LastInstallPath
  3. Edit to key to represent where the Sage.exe exists.
  4. Close Regedit and now add a company through Credit Hound Manager.