03 Troubleshooting - Credit Hound
Introduction Following an upgrade of Sage 50, you may see an error message advising that the COM Class Factory could not be retrieved. Cause This is be...
Fri, 3 May, 2019 at 9:11 AM
Introduction When troubleshooting Credit Hound, the certificate may need to be uninstalled and reinstalled. Versions Applicable Credit Hound Prof...
Tue, 16 Jul, 2024 at 11:00 AM
Introduction Credit Hound uses an external utility to connect to Microsoft Dynamics Business Central 365 (formerlly Dynamics NAV), which replicates the req...
Mon, 8 Apr, 2024 at 11:33 AM
Introduction When logging in to Sage 50, you may receive an error message stating that you cannot log in because a user is logged into computername_Cre...
Wed, 7 Sep, 2022 at 12:14 PM
Introduction When configuring the Credit Hound company for a user or attempting to log into Credit Hound, a user may receive the below error message: ...
Tue, 9 Aug, 2022 at 1:26 PM
Introduction When attempting to open Credit Hound, or connect to a company within Credit Hound Manager, a user may receive the below error message: &q...
Tue, 6 Sep, 2022 at 3:00 PM
Introduction When logging into Credit Hound you might face this error message when trying to open up the different pages, this can happen on any of the pag...
Tue, 4 Jun, 2024 at 3:17 PM
Introduction On occasion, a Credit Hound user's interface may become corrupt or need to be reset. The steps in this article outling how to clear out t...
Tue, 1 Oct, 2024 at 10:13 AM
Introduction When using version 6.22 or higher of Credit Hound Professional, the licence may fail to automatically update. This is due to a permissions i...
Fri, 4 Oct, 2024 at 5:14 PM