Draycir Support

Introduction Following an upgrade of Sage 50, you may see an error message advising that the COM Class Factory could not be retrieved. Cause This is be...

Introduction When troubleshooting Credit Hound, the certificate may need to be uninstalled and reinstalled. Versions Applicable Credit Hound Prof...

Introduction Credit Hound uses an external utility to connect to Microsoft Dynamics Business Central 365 (formerlly Dynamics NAV), which replicates the req...

Introduction When logging in to Sage 50, you may receive an error message stating that you cannot log in because a user is logged into computername_Cre...

Introduction When configuring the Credit Hound company for a user or attempting to log into Credit Hound, a user may receive the below error message: ...

Introduction When attempting to open Credit Hound, or connect to a company within Credit Hound Manager, a user may receive the below error message: &q...

Introduction When logging into Credit Hound you might face this error message when trying to open up the different pages, this can happen on any of the pag...

Introduction On occasion, a Credit Hound user's interface may become corrupt or need to be reset. The steps in this article outling how to clear out t...

Introduction When using version 6.22 or higher of Credit Hound Professional, the licence may fail to automatically update. This is due to a permissions i...